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Launching March 9
On Monday, March 9, we're moving to a new recreation and facility booking platform called Amilia SmartRec.
This new platform makes it easier to:
Best of all, you'll be able to use it online or through the mobile app. Download it for iPhone or Android.
What's Changing? What's Staying the Same?
We’re moving to a new online booking system and introducing a mobile app. You will need to create a new account, even if you had one before. Our staff will transfer active memberships, account credits, and approved rentals for you.
If you need support setting up your account, visit our Help Centre at the Perth & District Indoor Pool from March 9-April 26, open Fridays and Sundays from 10 a.m.-12 p.m.
Our recreation programs, facilities, and services continue as usual. There will be no service downtime during the transition.
Aquatics and Summer Camp Registration
If you use our aquatics programs or plan to register for summer camps, we recommend setting up your account early. This will help you avoid delays when registration opens.
How to Get Started
Visit Our Help Centre
To support you during this transition, we’re offering an in-person Help Centre at the Perth & District Indoor Pool from March 6-April 26.
On Fridays and Sundays from 10 a.m.-12 p.m., staff can:
FAQs
Do I need to create a new account?
Yes. You will need to create a new account in our new system, even if you had one before. Our staff will transfer active memberships, account credits, and approved rentals for you.
Need help setting up your account? Visit Amilia's Customer Help Centre, watch the video below, or visit our Help Centre at the Perth & District Indoor Pool (Help Centre available from March 6-April 26 from Fridays from 10 a.m.-12 p.m. and Sundays from 10 a.m.-12 p.m.)
Will my old account information transfer?
You will need to create a new account in the new system.
Your previous login details will not transfer. However, our staff will move active memberships, account credits, and approved rentals to your new account.
If you have questions about your account, please contact us or visit our Help Centre.
Yes! Our new system includes a mobile app. Download it for iPhone or Android.
Wondering how it works? Check out How to use the Amilia mobile app and/or watch the video below;
Don't want to use the app? No problem, you can also use your web browser.
No. Our recreation programs and facilities will continue without interruption.
Can I still register in person for Pool programs?
Yes. You can visit us at the Perth & District Indoor Pool for help.
I use the pool regularly. What should I know?
If you use our aquatics programs, we recommend setting up your account early so that you're ready to go when future program registration opens.
If you have an active membership or credit, our staff will transfer it to your new account.
Our staff at the Pool are available to help if needed. Visit our Help Centre at the Perth & District Indoor Pool (Help Centre available from March 6-April 26 from Fridays from 10 a.m.-12 p.m. and Sundays from 10 a.m.-12 p.m.)
What if I have trouble setting up my account?
You can:
Contact Us
Town of Perth
Town Hall
80 Gore Street East
Perth, Ontario
K7H 1H9
Telephone: (613) 267-3311
Fax: (613) 267-5635
Email
